General Data Protection Regulation [GDPR]

Your trust is important to us. So we want you to know we’ve updated our Privacy Notice to explain how we collect, store and handle your personal data.

Why we collect your data.

We want to give you the best possible experience with Compact Instruments, For example, the data we hold about you helps us personalise our recommendations for products, services and promotions.

How we collect your data.

We do this in a number of ways, including where you share information with us. Such as when you make an online purchase or create an account with us. We treat it with the utmost care and take appropriate steps to protect it.

When we’ll share your data.

We’ll only share your data with third parties to help us provide a better service for you. For example, giving your address to a courier so they can deliver your order, or providing a service guarantee.

How long will we keep your personal data.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will be deleted completely.

Orders:
When you place an order, we’ll keep the personal data you give us for five years so we can comply with our legal and contractual obligations.

Inactive accounts:
If you’ve not used your account for more than five years, it will be flagged as inactive and we’ll contact you to ask whether you want to keep it open. Unless you reply to say “yes”, we’ll close the account and delete the personal data associated with it.

24/04/2018