FAQs

Frequently Asked Questions

The list prices exclude VAT, taxes, duty and carriage. These charges are calculated at the checkout if applicable.
There are three types of calibration.
  • A Calibration card is included free with most instruments, Traceable to national standards but contains no calibration data.
  • In-house certificate, traceable to national standards with calibration values at 5 points. Available at an extra cost of £85.00 plus carriage.
  • UKAS certificate is available at an extra cost of £125.00 plus carriage, in this case the calibration is performed by a UKAS accredited test house.
The Products will usually have a product image on our website.
Credit facilities are by application and are dependent on the volume and the purchase history.
Compact Instruments does not have a trial period policy.
Compact Instruments use reliable carriers to deliver your order. Most of our in-house products are stocked and are normally dispatched the next working day.
  • UK Mainland deliveries are normally the next working day, excluding Bank Holidays.
  • Most European deliveries are usually 2 to 3 working days.
  • Worldwide deliveries are usually 3 to 6 working days.
We can send you a copy of the waybill information if required, so you may track your order. Please ensure you give us the full delivery address, contact name and telephone number.
Most of the Compact Instruments come complete with a Certificate of Calibration. This does not contain any test values. Available Calibration options:
  • In-house certificate, traceable to national standards with calibration values at 5 points. Available at an extra cost of £85.00 plus carriage.
  • UKAS certificate is available at an extra cost of £125.00 plus carriage, in this case the calibration is performed by a UKAS accredited test house.
There is a small chargeable fee for an inspection, however this is wavered should the repair be sanctioned.
Yes, Compact Instruments provides a repair service on our own Instruments.
Payments are made in pound sterling only.