Frequently Asked Questions
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- Calibration
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Are the prices inclusive?
The list prices exclude VAT, taxes, duty and carriage. These charges are calculated at the checkout if applicable.Calibration of Instruments
There are three types of calibration.- A Calibration card is included free with most instruments, Traceable to national standards but contains no calibration data.
- In-house certificate, traceable to national standards with calibration values at 5 points. Available at an extra cost of £85.00 plus carriage.
- UKAS certificate is available at an extra cost of £125.00 plus carriage, in this case the calibration is performed by a UKAS accredited test house.
Can I see a picture of the Instrument?
The Products will usually have a product image on our website.Can we have a Credit Account?
Credit facilities are by application and are dependent on the volume and the purchase history.Can you send the Instrument out to try before purchase?
Compact Instruments does not have a trial period policy.What is the Delivery Schedule?
Compact Instruments use reliable carriers to deliver your order. Most of our in-house products are stocked and are normally dispatched the next working day.- UK Mainland deliveries are normally the next working day, excluding Bank Holidays.
- Most European deliveries are usually 2 to 3 working days.
- Worldwide deliveries are usually 3 to 6 working days.
Do the Instruments come with a Calibration Certificate?
Most of the Compact Instruments come complete with a Certificate of Calibration. This does not contain any test values. Available Calibration options:- In-house certificate, traceable to national standards with calibration values at 5 points. Available at an extra cost of £85.00 plus carriage.
- UKAS certificate is available at an extra cost of £125.00 plus carriage, in this case the calibration is performed by a UKAS accredited test house.